Ask a new question to the Support

If you havn´t found an answer to your question at this site and also not at the forum
then you can ask a new question to the IKARUS support via this contact form:

Ask a new question to the Technical Support


My name (required):

My E-Mail adress (required):

My post adress:

Your customer ID, if available:

My phone number:
If your questions requires a support by phone, we will call you back.
(Please add the international country code)

Please select your preferences for a call back:

Please select your time zone:

Please answer some important questions about your flight simulator and your computer:

Question 1: Which product you have? (Please choose one of the following)

Question 2: Do you use a desktop computer or a notebook?

I use a desktop computerI use a notebook

Question 3: If you use a notebook: How many graphics cards are integrated?

1 graphics card2 graphics cards

Question 4: What is the unique type reference of the graphics card(s)?

Question 5: What is the operation system of your computer?

Question 6: Who is the manufacturer of your computer and what is the unique type reference?

The productkey of my flight simulator (if available):
Please type in your key in this style without hyphens: "AB12CD34EF56GH78"

If you have a IKARUS flight simulator please add the tm.log file.
(Manual how to find the tm.log file)

Select a file:

Your question / message to the IKARUS support:

Yes, i have read the FAQs and didn`t found my answer.