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Contact Form

If you haven`t  found an answer to your question in our FAQ-book or at our support site please send us your request by this contact form.

If you have problems with your RC Flightsimulator, it would be advantageous to send us your "tm.log"-File. You can find it in the installation folder of the Flightsimulator..


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* Required information.
Name: * Please type in your name.
First Name: * Please type in your first name.
Your Address: Please type in your address.
Your Phone Number: Please type in your phone number.
Your Email-Address: * Please type in your email address.
Are you already a customer of IKARUS? * Please use the selectionbox.
Your Costumer-ID, if available Please type in your customer id if available.
Question on: * Please type in you question.
General question
RC flightsimulators
Model aircrafts
Order/delivery
Which Product is meant? * Please select one or more products.
easyFly 4 Starter Edition (SE)
easyFly 4
AeroFly Professional Deluxe (AFPD)
aerofly5 for Windows
aerofly5 for MAC
aeroflyFS for Windows
aeroflyFS for Mac (DVD)
aeroflyFS for Mac (AppStore)
Aircraft model
Helicopter
Hovercraft
Accessory
no product existing
Other Product
Operation System (e.g. Win7; Win-XP or OS 10.8)
Flight Simulator Productkey
Your tm.log file:
Your question / statement / problem: * Pleasy type in your question.