Question: The USB interface cable or Game Commander is not identified by the simulator or control panel.

Where should I ship an IKARUS hardware for inspection / repair?

Probably the IKARUS USB interface or GameCommander is faulty. 

Please contact your local IKARUS dealer at first or send a mail to info@ikarus.net  before returning an interface cable or USB-Commander

Please also doublecheck a malfunction according  to this test. In most cases a malfunction based on problems with the cable connections or (not used) adapters.

Important note: If you ever send an Interface #3031010 or #3031020, a Single Line Converter or a SimConnector for an inspection, than please also send all used cables and adapters.

 

IKARUS – Norbert Grüntjens
Service Department
Breslauer Str. 46 b
D-78166 Donaueschingen
Germany