sa_questionTechnical support and most common issues

You have a question about an aerofly or you need technical support? Please follow the 24/7 Support AssistantHe will show you the most common technical support issues. If you don`t find a solution you can create a support case via our support contact form.

Proceed with the 24/7 Support-Assistant

Contact form IKARUS sales department

Here you can take in touch directly to the sales departements at IKARUS USA and IKARUS Europe.
Please leave a message and your phone number. We will send an answer as soon as possible.

For a technical support there is a special Support Contactform.

My name (required):

My E-Mail adress (required):

My post adress:

Your customer ID, if available:

My phone number:
If your questions requires a support by phone, we will call you back.
(Please add the international country code)

Please select your preferences for a call back:

Please select your time zone:

Please answer some important questions about your flight simulator and your computer:

Which product you have? (Please choose one of the following)

The productkey of my flight simulator (if available):
Please type in your key in this style without hyphens: "AB12CD34EF56GH78"

Your question / message to the IKARUS Sales Team:

I hereby declare that I give my consent for the personal data provided by me to be collected, saved, processed and used for contacting me vial mail, phone or E-Mail. I may revoke my agreement to this at any time in the future. See here the Data Protection Statement.