Contact the support team

You can use this contact form to get in touch with the IKARUS support team directly. We will be happy to answer your technical questions prior to purchase or other technical questions. If you have not found a solution to your question in the forum or on the help pages, you can use this contact form to submit a new question to the IKARUS support team:  

Important information on response times: New support requests are usually answered on the morning of the next working day. If you have not received an answer after 2 to 3 working days, please send an e-mail to support(at) Email support is free of charge, even in the case of individual solutions and problems. Solutions to general questions are always posted on the web. Please bear in mind that our support staff also deserve their weekends and public holidays off. In urgent cases and in the event of technical faults, all open cases will receive prompt information from the emergency service.

Ask a new question to technical support:


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